OUT_OF_MARKET

Out of Market

The game is only distributed within the team's home market DMA(s). The viewer is located outside that territory and has no service providing out-of-market access.

User-facing label: “Not available in your current location

What This Means for Viewers

Some games — particularly those on local RSNs without national simulcast — are only available to viewers within the team's designated market. If the viewer is outside that DMA and does not have an out-of-market package (e.g., MLB.TV, NBA League Pass), they cannot access the game.

Common Causes

  • The viewer follows a team from a different city/region and is outside that team's RSN footprint.
  • The viewer recently moved and their DMA no longer matches their followed team's home market.
  • The game is on a local RSN with no national streaming distribution outside its home territory.

How to Resolve

  • Subscribe to the relevant out-of-market package for the league (e.g., MLB.TV for baseball, NBA League Pass for basketball, ESPN+ for out-of-market NHL).
  • Check if the game is also being broadcast nationally — national broadcasts are available regardless of location.
  • If the game is on a service with DMA-specific availability, confirm your service region matches the team's DMA.

Related Reason Codes